M & M Computing Services Ltd.

CREATE TECHNICAL SUPPORT CALL

If you have a problem, concern or question with regards to your IT equipment or programs please enter it here. Your "case" will be logged directly into our system and the support team notified immediately.

Your name:
Company name:
Telephone:
eMail:
Computer Asset #: e.g A12345	*To help us identify the computer you are using please enter the asset number here. For a PC (desktop/tower) the asset number is located on the case of the main computer unit. For laptops the asset number is located on the bottom of the device. The asset number will begin with A. Asset label is missing?
Subject:	*Subject help: Enter a brief summary for your issue. For example: Cannot print or No Internet Access, etc.
Comments:	Please provide a brief description of your requirement including any error messages if available.

OUR SERVICES INCLUDE..

Telephone Support
Whenever you have a problem related to your computer systems, simply phone us. We will use our knowledge, experience and access to technical information to resolve the problem for you.

Remote Support
One of the key advantages of the support service delivered by M&M is the facility to perform many tasks remotely for both the server, network and the personal computer systems.

On-Site Support
In some instances there can be no replacement for face-to-face contact. We consider on-site support a core part of the service we supply.

Remote Administration
Using the tools described above, we can also undertake many of the administration tasks in the computing environment e.g. account creation, security settings.

Remote System Checks
Using our remote tools we can check that your computer system is performing correctly and check that daily activities such as backups are completing successfully. Using this service enables us to detect and take corrective action before major problems occur.